Raghav Bansal
Senior Researcher & Technical Writer
Phone:
+91-9717267794/ +91-9971727662
Email:
Address:
East Delhi, Delhi, India
Current Organization:
Independent Consultant
A Bit About Me
​Proficient wordsmith adept at blending technical prowess with impactful communication strategies. Trusted and committed technical writer with six years of experience in IT services and products. Demonstrated proficiency in research, technical manual creation, and complex document management. Renowned for expert editing skills and adeptness in enhancing content based on feedback.
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Equipped with a keen eye for detail, I excel in crafting polished and error-free documentation that meets the highest standards of quality and clarity. My proven track record of collaborating seamlessly with cross-functional teams ensures alignment with project objectives and stakeholder expectations.
Consistently exceeds expectations and meets deadlines.
Skills
Content Management System (CMS):
• Jira Confluence
• WordPress
• Open Source
Technical:
• Gather & Analyse Information
• Communication & Collaboration
• Research & Testing
• Management & Adaptability
• Proofreading
Education
Tools:
• MS Office & Visio
• Adobe FrameMaker
• Oxygen XML
• Canva
• Filmora
MCA (Masters of Computer Applications) - 2013-2016
IGNOU (Indira Gandhi National Open University)
BCA (Bachelor of Computer Applications) - 2016-2019
IGNOU (Indira Gandhi National Open University)
Domains:
• CyberSecurity/ Information Security
• Networking
• SaaS, PaaS
• Cloud
• Family Office
• Tax Automation
Experience
Senior Researcher & Technical Writer
Independent Consultant
July 2023 - Presently Working
Noida, Uttar Pradesh, India
Senior Technical Writer
Nicheton Consulting LLP
August 2022 - July 2023
Bengaluru, Karnataka, India
Technical Content Writer
Cyfuture Pvt. Ltd.
June 2021 - July 2022
Noida, Uttar Pradesh, India
Cyber Security Researcher
Innovative Business Solutions
February 2018 - May 2021
Noida, Uttar Pradesh, India
• Translate complex product information into clear, user-friendly content by collaborating with subject matter experts and product managers.
• Constantly evaluate and improve current content, ensuring maximum usability through alternative media forms and maintaining consistency across all deliverables.
• Led technical discussions with the SMEs and the other teams to create precise and detailed specifications that help users understand the product.
• Utilize expertise in CMS, and demonstrated skills in Confluence wiki for effective technical communication.
• Handling their fintech client, collaborating with different teams and cross-functional groups using Agile process/methodology to design and develop documentation, user-guides for IT products and services.
• Compiled and analyzed ISO audit findings to create detailed security reports and worked with various departments to gather information.
• Testing the product before preparing the documentation, ensuring accuracy and completeness. Demonstrating good communication and grammar skills.
• Act as a bridge between technical and non-technical users, ensuring everyone has a clear understanding of the cloud product.
• Ideated and developed a complete structure for the cloud documentation which includes installation, configuration, management, and usability.
• Create detailed software requirement specification that meets the company client standards, ensuring clarity, accuracy, and completeness. • • Obtain a deep understanding of the company's products and services to effectively translate complex product information into simple, polished, and engaging articles, and tutorials.
• Scrutinize different tools and techniques used in Network/Web Penetration testing and frame-generated research.
• Utilizing the DITA framework in Oxygen XML editor to streamline documentation workflows on cyber methodologies to give the desired audience a crisp understanding.
• Collaborating with development teams, different business stakeholders, and clients using Agile process/methodology for preparing documentation, userguides, and instructional manuals.
• Setting up and configuring various tools across different Linux operating systems using the provided resources. Putting an individual research on different information security techniques.
• Design, develop, and update training material for team members, covering a range of technical topics and skills relevant to their roles.